Hospitable vs Hostaway

Two PMS,
compared like they're not paying for the listing.

We've signed up for both. Here's where Hospitable wins, where Hostaway wins, and the third option most hosts haven't considered yet.

Last verified 2026-05-09
TL;DR
  • — Hospitable: Tallinn-based 'super app' for vacation rental hosts (formerly Smartbnb).
  • — Hostaway: Helsinki-based all-in-one PMS with 300+ integrations and an open API.
  • — BookBed: An alternative to both — plan-tier pricing, 60-second iCal sync, white-label widget, EU data residency. From €9/mo.

Feature-by-feature, three columns

Feature
Hospitable
Hostaway
BookBed
Starting price
~$29/mo for 1 property (annual, Host plan)
Approx $40/listing/mo (custom quote, ~5-listing min)
€12/mo (€9 annual)
Per-unit pricing model
Per-property scaling (~$10/extra on Host, ~$15 on Pro, ~$30 on Mogul)
Per-listing scaling, negotiated; revenue-share option available
Plan tiers (3 / 25 / unlimited)
Booking commission
0% on every plan
0% on PMS plans; direct-booking engine takes a % despite 'free' marketing
0% on every plan
Free trial
14 days, no card; free Essentials tier (inbox + auto-messaging only)
No free trial — demo + sales call required
14 days, no card
Contract length
Month-to-month
Annual contract typical
Month-to-month
iCal sync interval
Real-time on Airbnb (API); slower on Booking.com / Vrbo
Channel-API native (real-time on Airbnb/Booking/Vrbo); iCal supported
60 seconds
Channel partners (direct API)
Airbnb, Vrbo, Booking.com, Agoda
Airbnb, Booking.com, Vrbo, Expedia, Agoda + more
Airbnb, Booking.com, Vrbo
Direct booking widget
Yes (Professional and Mogul plans)
Yes (separate paid module taking a % of bookings)
Yes — fully white-label on Pro+
Stripe checkout
Native (Hospitable Payments)
Native + Stripe + others
Native
Multi-team / multi-owner
Mogul plan only
Yes
Pro+
Owner statements
Yes (Mogul)
Yes
Roadmap
AI guest messaging
AI Assist (entry) + AI Inbox Assistant (Mogul)
—
Templates + auto-replies
Smart-lock / IoT integrations
Native — 2 devices/property on Pro, 4 on Mogul
—
Webhooks (Pro+)
Accounting integrations
QuickBooks (Mogul) + in-app accounting
—
CSV export only
API + webhooks
Yes
Yes — open API is a Hostaway selling point
Pro+
Mobile app
iOS + Android
iOS + Android
PWA
Languages (UI)
EN
10+
EN
Setup fee
—
$100–$500 (commonly $500)
€0
Third-party integrations
—
300+
~10 today
Support
—
24/7 advertised; reviews report inconsistent post-sale response
Mon–Sun · 06:00–22:00 CET
Onboarding / migration help
—
Hands-on onboarding specialist (it's why the setup fee exists)
Free for >5 units

Who each is best for

Hospitable fits if…

  • — AI guest messaging is genuinely category-leading. AI Assist on the entry plan and AI Inbox Assistant on Mogul handle multi-language replies, FAQ deflection, and tone matching.
  • — Native smart-lock + thermostat automations on Pro and Mogul (2–4 devices/property). BookBed handles this via webhooks; Hospitable does it natively.
  • — Free 'Essentials' tier for inbox + auto-messaging only — useful for hosts who already have a PMS but want better Airbnb message automation.
BookBed vs Hospitable →

Hostaway fits if…

  • — 300+ integrations — housekeeping (Properly, Breezeway), dynamic pricing (PriceLabs, Beyond), accounting, smart locks, anything you can think of.
  • — Open API on every plan. If you need to wire Hostaway into your own internal tooling, this is a real differentiator.
  • — Dedicated onboarding specialist — that's where the $100–$500 setup fee goes, and reviewers do say the onboarding itself is high-quality.
BookBed vs Hostaway →

BookBed fits if…

  • — You don't want per-unit pricing surprises at unit 8.
  • — You want a fully white-label direct-booking widget on a mid-tier plan.
  • — EU data residency and a 60-second iCal cadence matter to you.
See BookBed pricing →
Or skip the comparison

Try BookBed free for 14 days. No card.

List real units. Take real bookings. We migrate your reservations from Hospitable or Hostaway for free.

Start free trialSee pricing